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F.A.Q.

Frequently Asked Questions

 


H
ere is where we'll try to answer some often asked questions. If you can't find your answer here, please feel free to call and ask in person and we'll do our best to help.

  1. What causes my semiconductors and power supplies to fail?
     
  2. My electronic equipment is going to be in a country where ac is known to be unreliable, and equipment failures are commonplace. What can I do to protect my equipment from experiencing failure and at the same time make it run as smooth as possible?
     
  3. I have been told that a low-impedance isolation transformer will make my systems work better. What exactly are the benefits of transformer isolation?
     
  4. What are sags, source impedance, and neutral-ground bonds? And while you're at it, how do I figure out what size UPS to buy?
     
  5. What is PWM AVR?
     
  6. What is a modified sine-wave UPS?
     
  7. I'm wanting to get a couple of UPS to ship along with a small computer network and telecommunications system to an underdeveloped country. What kind of UPS should I get?
     
  8. Why should I choose a line conditioner with an E-I type core transformer instead of a toroidal isolation transformer for my medical applications requiring a UL 2601 medical isolation transformer?
     
  9. When printing out the home page or product group pages, not the PDF pages, the right edge of the page is cut off and some text is missing. How do I fix this?

1. What causes my semiconductors and power supplies to fail?

Thunderstorms and lightning are the most dramatic and destructive causes of power line problems. However, downed utility poles, squirrels, birds, and snakes shorting out transformers, or even large industrial motors switching on and off can create power surges. These surges are literally surges of overexcited electrons, which contain a lot of energy in short duration bursts.

Why Power Supplies and Semiconductors Fail
(Click here for the paper in Adobe Acrobat PDF format)

2. My electronic equipment is going to be in a country where ac is known to be unreliable, and equipment failures are commonplace. What can I do to protect my equipment from experiencing failure and at the same time make it all run as smooth as possible?

There is no easy short answer to this. Voltage instability is more and more becoming a problem as population demands grow upon what often is a weak ac generation system to begin with. There are solutions that work though. There are two papers that focus on this, the first having more to do with voltage regulation and coordination of power quality devices, and the second with four different types of uninterruptible power systems for where uninterruptible power is also an issue.
Protection Of Telecom Sites In Countries With Unstable AC Mains
(Click here for the paper in Adobe Acrobat PDF format)
Choosing UPS Protection For Underdeveloped Countries
(Click here for the paper in Adobe PDF Format)

3. I have been told that a low-impedance isolation transformer will make my systems work better. What exactly are the benefits of having one?

The benefits of adding a low-impedance isolation transformer are many. Logic accuracy is enhanced, electrical noise on the vital ground line is virtually eliminated, and other benefits are further documented in a short but concise paper that addresses this question.

The Benefits of UPS and Line Conditioners with an Isolation Transformer
(Click here for the paper in Adobe Acrobat PDF format)

4. What are sags, source impedance, and neutral-ground bonds? And while you're at it, how do I figure out what size UPS to buy?

These are terms that help us define the electrical environment our systems work in. They are important to understand. Below is a white paper which addresses them in a brief but clear fashion. 

TSi Power Primer and Guide to UPS Terms 
(Click here for the paper in Adobe Acrobat PDF format)

5. What is PWM AVR?

PWM  AVR stands for Pulse-Width-Modulated  Automatic Voltage Regulation. This is the latest state-of-the-art technology for automatically regulating your incoming voltage levels. It utilizes an IGBT based inverter topology to electronically modify the incoming electrical waveform to an ultra-pure sinewave with ideal voltage and power quality characteristics. 

6. What is a modified sine wave UPS?

Typically this is what is called a "standby" UPS. In normal operation it delivers utility generated sine wave power. During an outage, or severe voltage drop, the UPS takes over with battery backup and an output of an inverter created modified sine wave. The pulse-width-modified and optimized peak-voltage modified square waveform can actually be more beneficial for some switchmode power supplies. Switchmode power supplies are what predominantly are utilized by computer and telecommunication systems.

The Merits of Standby UPS with Modified Sinewave Output
(Click here for the paper in Adobe Acrobat PDF format)

7. I'm wanting to get a couple of UPS to ship along with a small computer network and telecommunications system to an underdeveloped country. What kind of UPS should I get? 

That will depend upon what your situation requires. You have to make a value judgment as to the criticality to the mission that the equipment has. There are different topologies of UPS. The following paper details the most cost-effective ones and their suitability to handle an underdeveloped country's electrical infrastructure.

Choosing UPS Protection for Underdeveloped Countries
(Click here for the paper in Adobe PDF Format)

8. Why should I choose a line conditioner with an E-I type core transformer instead of a toroidal isolation transformer for my medical applications requiring a UL 2601 medical isolation transformer?

TSi Power's medical-grade ILc-Med isolation line conditioners were developed to meet the very low leakage current requirements of UL 2601 standards for safety applicable to medical equipment power supplies. TSi Power has deliberately chosen an E-I core isolation transformer as the key component that provides electrical isolation between input and output ac for the reasons stated below:

1. An E-I core transformer is more stable and predictable for both static and dynamic ac line and load conditions than an equally sized toroidal transformer. A toroid's very low primary winding resistance acts as a short circuit during the first half cycle of ac - which can trip an upstream circuit breaker. This problem becomes especially serious for larger toroidal transformers of 500VA or larger whereas even the largest of E-I core transformers do not exhibit this type of problem, thanks to its greater reluctance against half-cycle pulses, which significantly softens the impact of the first half cycle pulses.

The half cycle pulse is a rather frequent occurrence during thunderstorms when spark- gap type surge arrestors operate to protect power lines and distribution transformers. Grid switching and on/off cycling of power can also result in unwanted tripping of circuit breakers.

2. TSi Power's E-I core isolation transformers can easily be made to work with all common frequencies of 50Hz, 60Hz or between 47-63Hz. In comparison, designing a toroidal isolation transformer for 50Hz (especially if the power line is also unstable) can be a major challenge and an expensive exercise.

3. An E-I core transformer is an inherently superior noise filter than a toroidal transformer. TSi Power's E-I core isolation transformer line conditioner also includes a 3-stage surge protection and noise filtering system to provide the best surge protection and noise filtering as recommended for the typically very expensive and mission-critical systems whose down-time can be very costly and/or life threatening.

In summary, a toroidal transformer can be used in low power (less than 500VA) applications as a medical-grade isolation power source if one is willing to accept a reduced performance in noise filtering and surge protection. However, if the load exceeds 500VA and excellent noise filtering and power protection are also required, then only an E-I core transformer-based isolation line conditioner should be used for enhanced reliability, stability, noise filtering and protection of connected equipment.

9. When in Internet Explorer, and printing out the home page or product group pages, not the PDF pages, the right edge of the page is cut off and some text is missing. How do I fix this? 

While you are in Internet Explorer, look up in the upper left corner, and click on:

File, then Page Setup and you should see a dialog box similar to below.
Set your left and right margins to 0.5 inches, or the settings below, and that should fix the problem. If it doesn't, you'll have to contact your printer manufacturer for other help.

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